Process Improvement
INFICIA has been a pioneer in business process automation and technological advancement which facilitates managing customer management and customer engagement with Salesforce CRM. Our Salesforce experts have made it possible for organizations to keep an eye on their business growth. Cloud-based Salesforce CRM has been solving problems for millions of companies to improve their processes and define tasks & responsibilities with the use of technology. We are helping organizations using Salesforce enhances their productivity and efficiencies through process improvement.
INFICIA supports the customers by developing a chain of integrated processes with keeping customer success at the center of the business. Assisting customer’s concerns and providing the right solutions which improve their business performances. In short, managing the customer-related information and making the process to generate more leads, track customer interaction, and close deals faster is key to any business success.
Discover how INFICIA could impact your organizations
Explore how INFICIA supporting different functional areas
INFICIA has Salesforce experienced professionals on
Sales Cloud
Service Cloud
Marketing Cloud
Pardot

We help to achieve effective business performance with Salesforce process improvement
- Automate your tasks with defined processes
- Speed up the processes while integrating Salesforce with other apps
- Improve process accuracy with customer visibility
- Define processes, tasks and responsibilities of users
- Monitor KPIs for process improvement
- Identify potential gaps between processes
- Provide insight on how to increase the sales pipeline
- Help customers with time management and enhanced collaboration